edutoro Privacy Policy

This page describes what we collect when you use edutoro and how we keep that data protected. We are committed to transparency about our data practices. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1, Piala Indonesia, or any other market on edutoro, you provide us with information. We explain here what we do with it.

Our privacy policy covers all interactions with edutoro—account creation, identity verification, payment processing, gameplay, and customer support. We keep your personal information secure using encryption and access controls. We do not sell your data to unrelated third parties. We share information only with processors we trust for payment handling, fraud prevention, and legal compliance.

This policy is effective for all users accessing edutoro from supported jurisdictions. Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law.

What Data We Collect on edutoro

Account registration data

When you create an account on edutoro, we collect your email address, date of birth, name, and phone number. We use this information to set up your account, send you account notifications, and contact you if needed regarding your account security or service updates.

Identity verification data

Our Know Your Customer (KYC) process requires us to collect government-issued identification and proof of address. On edutoro, this typically means your national ID card number, a copy of your ID, and a recent utility bill or bank statement showing your name and address. We use this data to verify your identity, comply with anti-money-laundering regulations, and prevent account fraud. We store this information securely and do not share it with third parties outside our compliance and fraud-prevention teams.

Payment data

When you deposit or withdraw on edutoro via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction amounts, dates, and payment method identifiers. We do not store your full payment credentials—those are held by the payment processor. We collect only enough information to confirm the transaction, update your balance, and generate your transaction history on edutoro.

Gameplay and account activity data

We collect records of your gameplay on edutoro. This includes slot spins, live-dealer game participation, and sportsbook wagers. We track your account balance before and after each transaction, settlement outcomes, and timestamps. We use this data to calculate payouts, prevent fraud, and comply with our operational requirements. Your gameplay data is accessible only to you via your edutoro account dashboard and to our support and compliance teams if needed.

Technical and device data

When you access edutoro, our servers log your IP address, device type, operating system, browser type, and approximate location. We collect this information to optimize our platform, detect fraud, and diagnose technical issues. If you experience a problem on edutoro, this technical data helps our support team investigate and resolve it.

How We Use and Protect Your Data on edutoro

Data use and storage

We use your data on edutoro for these purposes:

• Account management—setting up and maintaining your account.
• Payment processing—verifying deposits and processing withdrawals.
• Fraud prevention—detecting unauthorized access or suspicious activity.
• Legal compliance—meeting anti-money-laundering and regulatory obligations.
• Customer support—responding to your inquiries about deposits, withdrawals, gameplay, or account recovery.
• Platform improvement—analyzing usage patterns to improve edutoro's features and performance.

We store your data on secure servers located in Southeast Asia and potentially other regions outside your jurisdiction. These servers are protected by encryption, firewalls, and access controls. Only edutoro staff and authorized third parties (payment processors, fraud-prevention vendors, legal counsel) can access your data.

Third-party processors

We share your data with trusted third parties to operate edutoro. Payment processors (the companies operating DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet systems) receive your transaction information to confirm your deposits and process your withdrawals. Fraud-prevention vendors may review your transaction patterns to detect unauthorized activity. Our legal advisors may review records if required by law.

We do not sell your personal information to advertisers or data brokers. We do not share your gameplay data with external companies for marketing purposes. We share information only as necessary to provide edutoro's services or comply with legal requirements.

Your rights regarding your data

You have the right to access your personal data on edutoro. Your account dashboard displays your profile information, transaction history, and gameplay records. You can update your email or phone number through your account settings.

You have the right to request correction of inaccurate data. If your name, date of birth, or address is incorrect in your edutoro account, contact our support team via in-app chat or email. We will correct the information and update our records.

You have the right to request deletion of your account and associated data, subject to legal retention requirements. Some data must be retained for anti-money-laundering compliance and fraud prevention. Contact us to discuss account deletion options.

We protect your data with encryption, access controls, and strict policies. Your privacy is fundamental to how edutoro operates.

Data retention and deletion

We retain your account data for as long as your edutoro account is active. After you close your account, we retain certain data for legal compliance—typically three to seven years depending on regulation—then delete it. Payment records and identification documents are retained longer to satisfy anti-money-laundering requirements.

We retain gameplay records and transaction history for your account security and dispute resolution. If you request a withdrawal that fails or a transaction that does not settle correctly, your gameplay history allows us to investigate and restore your account if needed.

Changes to this policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we notify existing edutoro users via email and display a notice on our site. Your continued use of edutoro after policy changes constitutes your acceptance of the updated policy.

Contact us about privacy

If you have questions about how edutoro handles your data, or if you want to exercise your rights regarding your information, contact us. Use the support channels in your edutoro account dashboard—in-app chat, email, or the contact form. Our support team can answer questions about data practices and help you with requests to access, correct, or delete your information. Response times vary based on inquiry volume, but we aim to address data requests within standard business windows.

Our services are available only where local law permits. If you access edutoro from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another supported region, this policy applies to your data. Users are responsible for verifying that their access and use comply with their own jurisdiction's law and data protection regulations.